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FAQs (Frequently Asked Questions)

How Are Shipping Charges Calculated?

Shipping charges are calculated automatically at checkout based on your delivery location and the total shipment weight. Shipping costs increase for every additional 500g, but not proportionally. This means the more you order, the lower the shipping cost per item, helping you save on shipping overall.

Do You Offer Cash on Delivery (COD)?

Cash on Delivery (COD) is available depending on delivery location and courier. If COD is available for your address, it will appear as a payment option at checkout. If it isn't shown, it means COD isn't supported for your location, and you can complete your order using any of the available payment methods.

What If My Order Is Not Delivered?

If your order doesn't arrive within the expected delivery window, contact us and we'll investigate with the courier right away. If the issue is on our side or the courier's, you'll be eligible for a replacement or refund as per our Refund Policy.