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FAQs (Frequently Asked Questions)

How Are Shipping Charges Calculated?

Shipping charges are calculated automatically at checkout based on your delivery location and the total shipment weight. Shipping costs increase for every additional 500g, but not proportionally. This means the more you order, the lower the shipping cost per item, helping you save on shipping overall.

Do You Offer Cash on Delivery (COD)?

Cash on Delivery (COD) is available depending on delivery location and courier. If COD is available for your address, it will appear as a payment option at checkout. If it isn't shown, it means COD isn't supported for your location, and you can complete your order using any of the available payment methods.

What If My Order Is Not Delivered?

If your order doesn't arrive within the expected delivery window, contact us and we'll investigate with the courier right away. If the issue is on our side or the courier's, you'll be eligible for a replacement or refund as per our Refund Policy.

Why Is the Price Different When I Select Another Country, and How Long Does International Delivery Take?

International prices reflect the additional costs of shipping and doing business in international markets, so they may be higher than prices in India. The total shown at checkout is the final amount you'll pay for the product and shipping, with no hidden charges added later. Please note that customs duties or import taxes, if applicable in your country, are separate and paid on delivery. International delivery typically takes 1–2 weeks.